Thank you for your candied editorial opinion on the subject. As a frequent trans-Atlantic traveller for many years, I agree with your assesment of the Airline issue. Every airline that services the Atlantic route to Nigeria seems to have taken their cues from British Airways and KLM.They seems to have taken customer services to a new low. We should however take time to aknowledge and commend the efforts of Virgin Atlantic Airlines and Emmirate. These two seems to understand that good customer Service- with emphasies on SERVICE is an important aspects of their business. Kudos also to the Nigeria authority for making Delta comply with their obligation to their passengers. We need people like that on the consumer side. On a different note, I want to use this forum to address my fellow travellers on these route - There is a an acceptable code of conduct/behaviour while travelling on long trips. If the cabin crew does not want people gathering around the bathroom entrance area - There's probably a reason for this. There need not be an argument on this issue. If they can only provide you with one plate of food/ one bottle of wine in economy class, but you feel you need more! - bring yourself some extra food and wine next time -You can buy this in-flight or right after you clear security. Carry-on luggage weight!I struggle with this one myself:Rules are confusing, inconsistence - varries from airline to airline and from country to country. I tried to ask ahead of time from as many people starting from my travel agents to the airline representatives themselves. Explaine your case as politely as you can- usually they will make moderate accomodation for you. These are just my opinion - Happy trails, May all your journey be safe, May all of your destinations be welcoming. miclow99

NIGERIANS MUST LEARN TO DEMAND RESPECT FROM DELTA AND ALL THE OTHER FOREIGN AIRLINES AND COMPANY DOING BUSINESS IN NIGERIA.THESE COMPANIES COME TO NIGERIA TO MAKE MONEY AND IF WE HAVE A SYSTEM IN PLACE TO FINE THEM WE WILL GET IMPROVE SERVICES FROM THEM. ITS NOT JUST THE AIRLINES THE OIL COMPANIES ALSO,NIGERIA MUST PUT IN PLACE INDUSRIAL STANDARD TO PROTECT HER PEOPLE FROM THESE FOREIGNERS WHO THINK WE ARE SOME UNEDEUCATED AFRICANS.

Instead of looking at the way the airlines treat the passengers why don't you consider the way the passengers treat the airline. Having worked as crew and flown all over the world I can say without hesitation that Nigerian passengers are the rudest and most ill behaved passengers I've ever come across. You demand for the treatment to be first world but the people act below third world. Well come to think of it Ii get words like please and thank you from most passengers from third world cities and they're never heard on a Lagos flight. Just demands like GIVE ME! and people pulling on your uniform. If passengers from Lagos want to be treated like the rest of the global community they should adopt the manors and customs of the global community. I've even talked to passengers from neighboring African countries and they are embarrassed at the manors of their fellow Africans from Nigeria. You talk about BA crew being snobby but you fail to mention the BA crew that was hijacked by Nigerian thugs on the way to their hotel in Lagos and that Lagos is the only city in the world I've been where crew have to be with armed escorts to and from the hotel and are not allowed to even walk into the city. Lagos has one the highest crew no show rates at most airlines. Which mean crew would rather effect their attendance record then go to your country. So if your community does not respect airline crews why should airline crews respect your community. Something to think about!

Instead of looking at the way the airlines treat the passengers why don't you consider the way the passengers treat the airline. Having worked as crew and flown all over the world I can say without hesitation that Nigerian passengers are the rudest and most ill behaved passengers I've ever come across. You demand for the treatment to be first world but the people act below third world. Well come to think of it Ii get words like please and thank you from most passengers from third world cities and they're never heard on a Lagos flight. Just demands like GIVE ME! and people pulling on your uniform. If passengers from Lagos want to be treated like the rest of the global community they should adopt the manors and customs of the global community. I've even talked to passengers from neighboring African countries and they are embarrassed at the manors of their fellow Africans from Nigeria. You talk about BA crew being snobby but you fail to mention the BA crew that was hijacked by Nigerian thugs on the way to their hotel in Lagos and that Lagos is the only city in the world I've been where crew have to be with armed escorts to and from the hotel and are not allowed to even walk into the city. Lagos has one the highest crew no show rates at most airlines. Which means crew would rather effect their attendance record then go to your country. So if your community does not respect airline crews why should airline crews respect your community. Something to think about!

I am not from the African Continent, but have travelled quite frequently to Nigeria using BA, KLM, Virgin Nigeria ,Martinair, and the former Nigerian Airways. So you can see how much I have used airlines going to Nigeria and for how many years. It behoves me whenever I am disembarking at Lagos how filthy the ailes, in front of seats are, littered with bags, blankets, you name it. I am appauled, to see how my black brothers and sisters leave these planes, almost like an upturned garbage bin. On my routes the western/south western routes, where there are blacks flying on planes, as we are not whites, one would NEVER see such filth on leaving a plane. On my last two trips to be frank with you, I really wanted to ask a question of the airlines personnel, but left it alone as it was a bad reflection as another black person. So before asking the airlines to do their part, YOU ALL MUST DO YOURS. The personnel are not your servants, they are there to assist you. As far as baggage is concerned, I have often wondered what is really going on. In my world one uses suitcases, not what is carried as luggage. I suppose "TO EACH HIS OWN'. COMMON BLACK MAN/WOMAN TO DEMAND RESPECT YOU HAVE TO GIVE IT OR TO EARN IT. ARE YOU DOING SO RIGHT NOW/